Privacy Policy

01

Introduction

Titan Hospitality Group ("we", "us", or "our") is committed to protecting the privacy of everyone who visits our website or interacts with our services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.

This policy applies to all information collected through our website (titan.bs), including event enquiry forms, catering requests, contact forms, and any other interactions with us online. By using our website, you agree to the collection and use of information in accordance with this policy.

02

Information We Collect

We collect information you provide directly to us when you fill out a form on our website. This may include your name, email address, phone number, company name, and any details you share in your message or enquiry.

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and the date and time of your visit. This data is used for analytical purposes and to improve the performance and usability of our site. We do not link this technical data to your personal identity.

03

How We Use Your Information

We use the information you provide to respond to your enquiries, process catering and event requests, and communicate with you about our services. We will only contact you in relation to the reason you reached out to us, unless you have given us explicit permission to do otherwise.

We may also use your information to improve our website and services, to maintain internal records, and to comply with any legal obligations. We will never sell, rent, or trade your personal information to third parties for marketing purposes.

04

How We Store Your Information

Your information is stored securely on our servers. We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to staff who need it to carry out their responsibilities.

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

05

Sharing Your Information

We do not share your personal information with third parties except where necessary to provide our services — for example, using an email delivery provider to send you a response to your enquiry. Any third parties we work with are required to handle your data securely and in line with applicable privacy laws.

We may also disclose your information if required to do so by law, or in response to a valid legal request from a government authority or court of competent jurisdiction.

06

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site. Cookies do not contain personally identifiable information unless you have provided it to us directly.

You can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.

07

Google reCAPTCHA

We use Google reCAPTCHA on our contact and enquiry forms to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends this data to Google for analysis. This is subject to Google's Privacy Policy and Terms of Service.

By submitting a form on our website, you acknowledge and agree to Google's data collection practices as part of the reCAPTCHA service.

08

Your Rights

You have the right to request access to the personal information we hold about you, to ask us to correct any inaccuracies, or to request that we delete your data where it is no longer needed. You may also withdraw consent for us to contact you at any time.

To make any such request, please contact us using the details at the bottom of this page. We will respond to all requests within a reasonable timeframe.

09

Third-Party Links

Our website contains links to external websites, including our social media profiles and job application portal. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party websites and encourage you to review their individual privacy policies before providing any personal information.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

11

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us:

Titan Hospitality Group
King & George St, Nassau, The Bahamas
info@titan.bs
+1 242 322 1223